One of the most common questions we get is: “Can I send emails from my own domain, like hello@mywebsite.com?”
The answer is yes! And we’ve made it super simple to get started. No fancy tech skills are required.
Here’s what you need to know:
✉️ You Can Send Emails from Your Domain
When you use Oh My Hi’s Plus or Premium plan, your website includes built-in email tools for sending:
- Newsletters
- Welcome sequences
- Automated emails to subscribers
- A free custom domain name
These emails are sent from your domain name (like hello@yourdomain.com). This makes your emails look professional and helps them land in inboxes (not spam folders!).
We take care of all the behind-the-scenes email setup for you, including things like SPF, DKIM, and DMARC records (don’t worry, these are just tools that help email providers know your messages are safe and actually coming from you). This setup keeps your emails out of spam folders and makes sure you meet the latest rules from providers like Google and Yahoo, and you don’t have to lift a finger.
Note: By default your CRM is set up to send emails from
hello@yourdomain.com. The first part of the email (hello@) can be changed if desired. Send us a message email and we can help!
📨 Where Do Replies Go?
When someone replies to your email (like a subscriber hitting “Reply” to your newsletter), their message will go to the email address you used when you signed up for Oh My Hi, like your personal Gmail or Yahoo address.
You can also change this reply-to address anytime in your CRM settings.
✅ So you don’t need to check a new inbox, we’ll make sure replies come straight to you.
❌ What’s Not Included
Just so there’s no confusion: We don’t include a full email inbox as part of your website (like Gmail or Outlook). That means:
- You can’t log in to check
hello@yourdomain.comunless you set it up elsewhere (like with Google Workspace – affiliate link) - You can’t send general emails (outside the Oh My Hi CRM) using that address unless you connect it to another service
✅ What You Do Get with Oh My Hi Email
| Feature | Included? |
|---|---|
Send CRM emails from your domain (like hello@yourdomain.com) | ✅ Yes! |
| Use our built-in email marketing tools | ✅ Yes! |
| Receive replies at your regular inbox (Gmail, Yahoo, etc.) | ✅ Yes! |
| SPF, DKIM, DMARC setup for compliance | ✅ Yes! We handle this for you |
| Full inbox for domain-based email | ❌ No |
| Gmail/Outlook-style email sending | ❌ No |
📥 Want to Receive Emails at Your Domain?
If you want to receive messages sent to an address like hello@yourdomain.com, or be able to send regular emails using that address (like a normal inbox), you have a couple of options:
Option 1: Cloudflare Email Routing (Free)
- Emails sent to
hello@yourdomain.comget automatically forwarded to your Gmail, Yahoo, or other inbox - You can read and reply from your regular email account
- No separate login or inbox required
- Simple and free
Great if you just want to receive messages at your domain-based email address and keep things easy.
You can learn more about Cloudflare’s email routing here.
Note: This option requires that your domain is using Cloudflare’s name servers. If you’ve registered your domain with Cloudflare or got your domain name from us as part of your Plus or Premium plan, then you are good to go and can set this up! If your domain is registered elsewhere, you’ll need to set it up to use Cloudflare’s name servers. Send us a message and we can help!
Option 2: Google Workspace (Paid)
- You get a full inbox for
hello@yourdomain.com - You can log in, send, and receive just like you would with Gmail, Yahoo, etc.
- Offers more control and business-level features
- Pretty affordable at $7/month (as of May 2025)
This is great if you want a full email system that matches your domain. It is also the email provider we use in our own business.
You can sign up and learn more about Google Workspace here (affiliate link).
Which One Should I Use?
If you are just starting out, we usually recommend starting with how Oh My Hi works by default where the email address you signed up with is used as the Reply-To email.
If you get to a point where you want to start receiving replies at your domain-based email address then you can choose between these two options.
- Need to just receive email? Then use Cloudflare’s free email forwarding.
- Need full inbox support and to receive AND send email? Then use Google Workspace.
🙋 Need Help?
If you’re not sure how any of this works or want help setting up email forwarding through Cloudflare, we’re happy to walk you through it. Just reach out to support and we’ll get you sorted!
🚀 Not Using Oh My Hi Yet?
If you’re ready to take your website and email marketing to the next level without all the tech overwhelm Oh My Hi was built for you.
- Professionally designed websites, set up for you
- Built-in email marketing tools (no extra software needed)
- Send branded emails from your domain right out of the box
- Free custom domain name on the Plus and Premium plans
- Friendly, expert support whenever you need it
👉 Learn more and get started here
We make it easy to show up online with confidence, connect with your audience, and grow your business without getting stuck in the tech stuff.